The site has been completely changed, and not just visually. Where previously a cluttered visual language and long loading times caused frustration, a clear colour concept, stronger contrasts and a fold-out menu have now improved the clarity of the site.

“The goal of the project was to make it even easier for students to find their way around our website in the future,” explains Philipp Mang, press spokesperson for the Studierendenwerk and head of the Communications Department. “In the fast-paced everyday life of studying, information has to be found quickly. That’s why we worked on the topics of navigation and performance in the course of the relaunch. In this way, we hope to be able to relieve the colleagues at our counselling hotlines at least somewhat.”

The Studierendenwerk’s previous website had existed since 2013 and was severely outdated. Numerous database crashes and server problems meant that the site could no longer continue. In the last few months, we have therefore worked together with the digital agency Buzzwoo! from Stuttgart to revise and redesign more than 250 pages in countless hours of work.

Particular attention was paid to the issue of accessibility. As a public institution, the Studierendenwerk is required to make its digital services as barrier-free as possible so that physically impaired people also have access to the information we provide. For this reason, from now on you will also find information in easy language on the website. Here we explain in simple terms what our tasks are. Furthermore, with the kind support of the Studierendenwerk Hamburg, we have included a glossary of useful terms related to studying in sign language.

We ask for your understanding if there are any problems with the presentation in the first few days. We will try to correct any errors as quickly as possible.