Open consultation hours at the PBS
From the beginning of March, our Psychotherapeutic Counselling Centre will be offering open consultation hours, where counselling is possible WITHOUT prior registration. You can find all the details here.
The open consultation hours allow you to have a counselling talk at certain times without having to make an appointment in advance. In this way, a (first) counselling interview is possible in a timely manner, but it is significantly shorter (15-20 minutes) than a regular interview (50 minutes).
Unlike a regular initial consultation, it will usually not be possible to make further appointments in a timely manner. You can also visit the open consultation hour if you have already made an appointment for a regular initial consultation, but you still have to wait for this (possibly for a longer period of time) and you have an urgent matter. If the appointment you have already made is no longer necessary, please let us know and we will be able to reschedule the appointment.
At what times does the open consultation hour take place?
The open consultation hours take place on Tuesdays from 12:30 to 13:30 and on Thursdays from 08:30 to 09:30. Please note that you should come to the Counselling Centre a quarter of an hour before (Tuesdays 12:15 to 12:30 and Thursdays 08:15 to 08:30) and register briefly in the secretary’s office to attend the open consultation hours. This helps us to organise the consultation hours on the respective day. There will be a maximum of 3 opportunities to talk for 15-20 minutes per person during the open consultation hours. If there are more students after the first 3, they will unfortunately not be able to attend the open office hours on that day.
When does the open office hour first take place and is it available on a permanent basis?
We will initially offer open consultation hours on a trial basis in the month of March, starting on 02.03.2023 and ending on 30.03.2023. We want to gain experience with the open consultation hour format, not least we would therefore like to ask those who have used it for brief feedback. For this purpose, you will receive a short (anonymous) evaluation form, which you can hand in to the secretariat after filling it out. If the format proves successful, we will consider making the open office hours permanent.
Will data be processed?
Our secretary will ask you for your name and write it down on an appointment slip for the respective day of the open office hours in order to be able to organise them better. We will destroy this slip immediately after the end of the consultation so that, as a rule, no more data about your visit to the open consultation is stored. In a few exceptional cases we may (even without your consent) collect, store and, if necessary, pass on certain data, but we will then inform you of this. This would be the case, for example, in the event of acute suicidal tendencies.
