What are the open consultation hours?

The open consultation hours allow you to have a counselling talk at certain times without having to make an appointment in advance. In this way, a counselling interview is possible in a timely manner, although it is significantly shorter (max. 25 minutes) than a regular interview (50 minutes). Unlike a regular initial consultation, it will not usually be possible to make further appointments in a timely manner. You can also visit the open consultation hour if you have already made an appointment for a regular initial consultation, but you still have to wait for this (possibly for a longer period of time) and you have an urgent matter. If the already arranged appointment is no longer necessary afterwards, we ask you to inform us accordingly and we can then assign the appointment to someone else. Conversely, you can also make a regular initial appointment after visiting the open consultation hours.

At what times does the open consultation hour take place?

The open consultation hour takes place on Tuesdays from 12:30 to 13:45. Please note that you should come to the Counselling Centre in the quarter of an hour before (i.e. between 12:15 and 12:30) and register briefly in the secretary’s office to attend the open consultation hour. This helps us to organise the consultation hours on the day in question. There are a total of max. 3 opportunities to talk for up to 25 minutes per person during the open consultation hours. If after the first 3 students have registered for open office hours, they will unfortunately not be able to attend on that day.
If the open office hours cannot take place on a certain date, we will indicate this on our website.

Will data be processed?

We will ask you for your name and make a note of it so that we can organise the timing of the open office hours. We will destroy this note immediately after the end of the consultation so that, as a rule, no more data about your visit to the open consultation is stored. In a few exceptional cases we may (under certain circumstances also without your consent) collect, store and possibly transmit certain data, but we will then inform you of this. This would be the case, for example, in the event of acute suicidal tendencies.